General Questions

These questions apply to most/all infotainment systems

SiriusXM States They Cannot Transfer Service
If SiriusXM support is giving you a difficult time transferring service, please see below:  Trial Period Transfer:  •If you have a newer vehicle ...
Tue, 3 Oct, 2017 at 1:21 PM
Canbus Reset
How to perform a can-bus reset:  Remove positive and negative cables from the vehicles battery. Touch and hold the cables together for a 5-10 secon...
Wed, 18 Apr, 2018 at 8:18 PM
This Self-Help Site Needs Some Work.
We agree with you!  Click here to view the demo! If you have any questions about the new site or would like to provide any feedback please email ...
Thu, 10 May, 2018 at 4:39 PM
Pigtail Connector Loose After Receiving Recently Purchased Radio
If you recently purchased a radio and you notice we included a pigtail connector that appears to be loose, please see the video explanation below:  ...
Wed, 18 Apr, 2018 at 7:49 PM
"I Cannot Find My Install Video For My Specific Vehicle"
There are YouTube video's other users have posted to show how to remove the dash bezel you may find. 95% of our installation is a simple process th...
Tue, 3 Oct, 2017 at 12:04 PM
I Have Received A Used Radio
All of the radios Infotainment.com sells and offers on their site are certified reconditioned radios as stated on our site.  They are put though an exte...
Wed, 18 Apr, 2018 at 8:14 PM
HOW TO SET UP YOUR ANDROID AUTO
If you're using Android Auto for the first time, here are some steps to get started: Use Android Auto on your phone screen 1. Prepare your phon...
Wed, 14 Feb, 2018 at 1:06 PM
HOW TO SET UP APPLE CARPLAY
Set up CarPlay with your iPhone With select cars and stereos, you can use CarPlay to get directions, make calls, send and receive messages, and more. ...
Wed, 14 Feb, 2018 at 1:10 PM
How Do I Update My Radio?
Updates cannot be performed over-the-air or at a dealership as the vehicle information shows your original radio. Please contact our support team on our web...
Thu, 7 Jun, 2018 at 12:14 PM