How To Master Reset SYNC 3
If your unit is doing something that isn't correct, you can try and do a master reset on the unit, this will fix most issues: Go to the Settings a...
Fri, 22 Jun, 2018 at 4:15 PM
Sync 3 Upgrade: GPS Isn't Accurate
If your GPS location isn't accurate when viewing the navigation, your instrument cluster will switch between two directions  (N & S), and possibly...
Fri, 7 Jul, 2017 at 12:00 PM
My Climate Controls Are Not Working (Fusion/Edge)
Please see the video guide to resolve this issue by clicking here.
Tue, 11 Jul, 2017 at 4:41 PM
Caller Can't Hear Me in Bluetooth Phone Mode
Please ensure that you received the F428 Genie programmer with your upgrade. If not, please contact customer support. If so, please run the programmer. Inst...
Thu, 10 May, 2018 at 11:52 AM
HVAC plug missing from main harness (4" to 8" upgrade only)
The design of the harness was changed recently. The red plug that would've been installed in the bezel behind the HVAC panel is no longer required. Ple...
Mon, 18 Jun, 2018 at 2:23 PM
Outside Temperature Showing 0 C or 32 F
Please drive the vehicle. The air blows through the sensor in front of the radiator and the outdoor temperature will adjust itself.
Fri, 22 Jun, 2018 at 5:10 PM
Ford Mustang 4" to 8" Sync 3 Upgrade: "I'M MISSING CABLES FROM MY KIT"
If you've purchased the Ford Mustang 4" to 8" Sync 3 upgrade and watched our installation video you may see that there are two small...
Mon, 27 Aug, 2018 at 9:01 AM
3.0 software download
follow link below for software, see guide below to install STEP 1 OF...
Tue, 11 Sep, 2018 at 5:13 PM